About This Policy
This Privacy Policy applies to all services and products on the bdg99 platform. By using the bdg99 website, you are considered to have accepted this policy.
1. What Information We Collect
Bdg99 collects certain information to provide you with the best possible gaming experience. This information comes from two main sources — what you provide directly and what is automatically collected while you use the site.
Information collected directly from you includes your full name, date of birth, email address, mobile number, and payment details. During identity verification (KYC), your national ID or passport information may also be collected.
- Personally Identifiable Information: Name, age, address, email, and phone number.
- Financial Information: Payment method details (card numbers are not stored).
- Technical Information: IP address, browser type, device details, and login timestamps.
- Gaming Activity: Betting history, win/loss records, and session duration.
- Communication History: Records of conversations with our support team.
2. How Your Information Is Used
Bdg99 uses collected information only for specific purposes. We always ensure a lawful basis before processing your data. Your information is never sold to advertisers without your consent.
- Account Management: To handle registration, login, and account security.
- Transaction Processing: To process deposits and withdrawals.
- Identity Verification: To conduct KYC checks for anti-money laundering and fraud prevention.
- Service Improvement: To analyze data and improve the user experience.
- Legal Obligations: To meet the requirements of regulatory authorities.
- Customer Support: To resolve your issues and complaints promptly.
- Promotional Communications: To inform you about offers and bonuses, only with your consent.
Our Promise
Bdg99 never sells your information to marketing companies, advertisers, or any other third parties. Your data is safe with us.
3. Who Your Information Is Shared With
Bdg99 shares your information with specific parties only on a limited, need-to-know basis. Your data is never disclosed unnecessarily.
| Recipient |
Purpose |
Basis |
| Payment Processors |
To process transactions (bKash, Nagad, etc.) |
Contractual Necessity |
| KYC Verification Services |
To verify identity and age |
Legal Obligation |
| Technology Partners |
Game operations and IT services |
Legitimate Business Interest |
| Regulatory Authorities |
Licensing and legal compliance |
Legal Obligation |
| Security Agencies |
Fraud and money laundering investigations |
Legal Obligation |
Before sharing your data with any third party, we enter into strict data processing agreements with them to ensure your information remains protected.
4. Data Retention & Security
Bdg99 follows the highest industry security standards to protect your data. Our servers are secured with multiple layers of protection.
- Encryption: All data is stored with AES-256 encryption and transmitted via SSL/TLS.
- Access Control: Only authorized personnel can access the information they need.
- Regular Audits: Regular security audits are conducted by independent third parties.
- Backup: Data is regularly backed up to secure locations.
- Retention Period: Data for active accounts is retained for the full duration the account remains open; data for closed accounts may be kept for up to 5 years as required by law.
In the Event of a Cyberattack
In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.
5. Cookie Policy
Bdg99 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
- Essential Cookies: These are essential for the site to function properly. They are used for login sessions and security purposes.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to collect site usage statistics; these do not personally identify you.
- Cookie Controls: You can disable cookies at any time through your browser settings, though doing so may affect the performance of certain features.
6. Your Rights
As a bdg99 user, you have important rights over your personal data. We respect these rights and respond promptly to any requests.
Right to AccessThe right to know what information we hold about you.
Right to RectificationThe right to request correction of any inaccurate or incomplete information.
Right to ErasureThe right to request deletion of your data under certain conditions.
Right to RestrictionThe right to limit how your data is processed in certain circumstances.
Right to PortabilityThe right to receive your data in a structured, portable format.
Right to ObjectThe right to object to the processing of your data on specific grounds.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
7. International Data Transfers
As bdg99 is an international platform, your data may in some cases be stored or processed in other countries. All such transfers are carried out in accordance with international data protection standards.
- Equivalent protection is ensured for all international data transfers.
- We put appropriate agreements in place before transferring data to third countries.
- Regardless of where your data is held, the same security standards apply.
8. Protection of Minors' Data
Bdg99 is strictly prohibited for users under the age of 18. We do not knowingly collect data from minors.
- Age verification is carried out at the point of registration.
- If a minor has registered using false information, a parent or guardian can contact us and we will immediately close the account and delete the associated data.
- We are committed to protecting minors at all times.
9. FAQ
No. bdg99 does not directly store your bank card number or full financial details. Payments are processed through certified payment gateways including bKash and Nagad, which secure all data in compliance with PCI-DSS standards.
Yes, you can contact our support team at any time to request access to or correction of your stored data. We will fulfill your request within 30 days.
Most data is deleted upon account closure. However, certain information may be retained for a specified period (up to 5 years) due to legal and regulatory obligations. After that period, all remaining data is securely deleted.
Yes. Receiving promotional emails and messages is entirely optional. You can opt out at any time through your account settings or by contacting our support team. However, transaction and security-related messages cannot be disabled.
Whenever the Privacy Policy is updated, the "Last Updated" date on this page will change. For significant changes, a notice will be sent to your registered email or displayed on the site. We recommend checking this page regularly.